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8 replies to this topic

#1 Helene

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Posted 16 August 2007 - 09:25 PM

The site was down today for about five hours. One of our key files was corrupted, and it took a bit of digging to find and resolve it.

I apologize to Ballet Talkers who tried to get on during the downtime.

#2 cubanmiamiboy

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Posted 17 August 2007 - 06:53 AM

The site was down today for about five hours. One of our key files was corrupted, and it took a bit of digging to find and resolve it.

I apologize to Ballet Talkers who tried to get on during the downtime.

oh, it was frustrating..!! :FIREdevil:
thanks for coming back! :wub:

#3 Helene

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Posted 17 August 2007 - 08:24 AM

There may be some other functions that were affected as well.

For example, I received two emails this morning from people who could no longer log in. If you are experiencing this, please click the "Contact Us" link to tell us what error message you're receiving. We'll file a support ticket once we can give them enough information for them to troubleshoot the issue.

#4 Farrell Fan

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Posted 18 August 2007 - 01:28 PM

After the site started working again, I had a great deal of trouble logging back in. But thanks to the care, compassion, and patience of Helene and Carbro. all is well again. Thanks so much.

#5 ViolinConcerto

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Posted 19 August 2007 - 10:16 AM

That's a lot of long, tedious work -- so thanks to all who took part in the repair for your patience and expertise.

:clapping:

#6 richard53dog

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Posted 19 August 2007 - 11:24 AM

After the site started working again, I had a great deal of trouble logging back in. But thanks to the care, compassion, and patience of Helene and Carbro. all is well again. Thanks so much.



Yes, thanks ladies. Your hard work is well appreciated!


Richard

#7 carbro

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Posted 19 August 2007 - 12:24 PM

Helene, with support from Mel, deserves the thanks on getting the site back up. I was happy to help Farrell Fan with a problem unique to him.

#8 nysusan

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Posted 19 August 2007 - 01:31 PM

Thanks to all involved, I'm sure that keeping this site up and running takes a lot of work. We appreciate it!

#9 fandeballet

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Posted 19 August 2007 - 01:37 PM

Here! Here! Everbody who helps keep this site working and organized deserves our thanks :thumbsup: :clapping: :toot: :thanks: :yahoo:

IMO it is overall the best site that I have seen on the internet!!!!!!!


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