Helene

Site Down

9 posts in this topic

The site was down today for about five hours. One of our key files was corrupted, and it took a bit of digging to find and resolve it.

I apologize to Ballet Talkers who tried to get on during the downtime.

Share this post


Link to post
The site was down today for about five hours. One of our key files was corrupted, and it took a bit of digging to find and resolve it.

I apologize to Ballet Talkers who tried to get on during the downtime.

oh, it was frustrating..!! :FIREdevil:

thanks for coming back! :wub:

Share this post


Link to post

There may be some other functions that were affected as well.

For example, I received two emails this morning from people who could no longer log in. If you are experiencing this, please click the "Contact Us" link to tell us what error message you're receiving. We'll file a support ticket once we can give them enough information for them to troubleshoot the issue.

Share this post


Link to post

After the site started working again, I had a great deal of trouble logging back in. But thanks to the care, compassion, and patience of Helene and Carbro. all is well again. Thanks so much.

Share this post


Link to post

That's a lot of long, tedious work -- so thanks to all who took part in the repair for your patience and expertise.

:clapping:

Share this post


Link to post
After the site started working again, I had a great deal of trouble logging back in. But thanks to the care, compassion, and patience of Helene and Carbro. all is well again. Thanks so much.

Yes, thanks ladies. Your hard work is well appreciated!

Richard

Share this post


Link to post

Helene, with support from Mel, deserves the thanks on getting the site back up. I was happy to help Farrell Fan with a problem unique to him.

Share this post


Link to post

Thanks to all involved, I'm sure that keeping this site up and running takes a lot of work. We appreciate it!

Share this post


Link to post

Here! Here! Everbody who helps keep this site working and organized deserves our thanks :thumbsup::clapping::toot::thanks::yahoo:

IMO it is overall the best site that I have seen on the internet!!!!!!!

Share this post


Link to post