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ArtsMngr2000

Returning tickets to POB?

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I've got tickets that won't be used for a performance of Siddharta. All the purchase documentation tells me that they don't accept returns or exchanges, but I understand that people queue up on the day of the performance to try to purchase returned tickets. Does anybody know what the process is to return tickets?

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I'm afraid that unless they changed their policy, there's nothing you can do. Even for sold out events, they don't take return tickets. It happened to me last year I couldn't come for a sold out Premiere and what they told me was to come at the box office some days before to try to sell them myself!!!

I think the return tickets queue is only for the tickets returned from official agencies and the quota that is kept each evening in the event of important last minute guests...

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I'm afraid that unless they changed their policy, there's nothing you can do. Even for sold out events, they don't take return tickets. It happened to me last year I couldn't come for a sold out Premiere and what they told me was to come at the box office some days before to try to sell them myself!!!

I think the return tickets queue is only for the tickets returned from official agencies and the quota that is kept each evening in the event of important last minute guests...

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I am sorry to say this is true, as soon as the payment has been processed you are stuck with the tickets with no chance of exchange or return. One time a couple of years ago I was given the wrong imformation by the Box Office ansd booked for the wrong perormance, the mistake was realised within a minute of my credit card being used, but I was unable to cjhange the booking. As I was travelling from the UK specially I was offered the last seat free on the night before. It cos me double , so I complained to the management and actually was comppensated.

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