soubrette_fan

Any luck exchanging tickets at the Kennedy Center Box Office?

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I just noticed on the Kennedy Center website that there now appears to be a better seat available for one of the NYCB performances I already have tickets for. For whatever reason, this seat was not available on the website when I first purchased my tickets approximately 2 months ago. wallbash.gif

The back of my ticket clearly states at the bottom, 'NO REFUNDS OR EXCHANGES.' It was not purchased as part of a subscription.

Has anyone here ever had any luck exchanging single tickets at the Kennedy Center, or am I stuck with my current ticket? sad.png

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Yes, I do this all the time! You can exchange them at the box office, unless you chose the print at home option, in which case you can exchange them over the phone. Seats often open up last minute because subscribers are able to change the day right up until the performance.

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