17 replies to this topic

[Helene]

I'm not sure when this will happen, but we need to have a minor upgrade to our software.  I'll put up a notice as soon as I make the request, but be warned that anything posted during the upgrade could be lost.

[Helene]

I'm about to put in the request for the latest upgrade.  Please expect a blip in the board sometime soon.

Unfortunately, we won't know exactly when it will happen, and the choices are 1. Closing the board down until it does or 2.  Keeping the board up, knowing that in the transition, we may lose a post or two.

For the last few upgrades, we've chosen the latter.  My suggestion is:  if you are posting today (Wednesday, 7 November), especially if it's a long post, please copy and paste it into a Word or text file, so that you can re-post, if your post is caught mid-upgrade.


I'll confirm when the upgrade is complete.

[Helene]

The upgrade is complete.  There are some changes to the UI that I'm still in the process of finding and making, and I'm still looking for version of the modification that displays and allows entry for topic subtitles and that works with the upgraded version.  It may take me a little while.

Please let me know in this thread if you find anomalies along the way.

[bart]

I was surprised this evening, when checking in on my android cell phone, to find the the look, layout, and organization of the board were  significantly different from what I am used to.  This did not change on my p.c. or tablet.  Did anyone else have this problem?  By clicking around, I found a box that allowed me to revert to the "full version," which is what I am accustomed to.  

Thank you, Helene, for your expertise (quite mysterious and miaculous to me) and for the time and effort you spend to keep Ballet Alert up to date.

[Helene]

The UIs (called "Skins") for the PC and the cell phone are completely separate.  I'm afraid that because the cell phone interface makes admin-ning difficult, I gave it a shot when it first came out, but since then I've only used the full version.  I'm sorry, but I don't remember what it looked like enough to know what the changes are.

I wish I could figure out why there are three "<" symbols between the "[n] user(s) are reading this topic" message and the amazon.com search box at the bottom of each page.   Grrrrrr.

[ascballerina]

This is just cosmetic, really, but there are now two "forums" and "members" buttons at the top of the page....

[Victoria Leigh]

I was able to access this site going directly from BTforD, and it is working, but, when I tried to access it from my bookmarked list or directly with typing in the address I only get the home page and it is blank except for the top red title bar. If I click on Sign In, nothing comes up. The same appears to be happening for some people on BTforD. And, if I try to go back to BTforD from the link on this page, it does open at all.

[ascballerina]

I second what Ms Leigh said, minus the bookmarked list, signing in, and address typing--I didn't try the first two, and the third worked for me.

[Helene]

I found the duplicate Members and Forums tab issue in the IPS Knowledge Base, and I made the fix.The issue with the BT4D URL is that it won't work with the "www." in it.  It must be

"h t t p://dancers.invisionzone.com." without the spaces (which are there to keep it from becoming an unreadable link).  

That has the three impacts that Victoria found:

• On the link from BA to BT4D, which I've fixed, and it's now working.
  
• When typing the URL into the browser.
  
• In saved bookmarks ("favorites" in IE speak)

Typing the URL Into the Browser

When I typed in the BT4D URL, it wouldn't work until I cleared my browser history, because no matter what I typed, it defaulted to the old URL.  If you find that this is your situation, you have to clear the browser history.  

The common browsers -- Safari, Firefox, and IE -- have different ways of bundling the things that are cleared.  Warning:  depending on the browser, you may be clearing your cookies either by default, or if you're not careful.

To clear browser history:

• Firefox for Macs
  
  • Select Tools
    
  • Select Clear Recent History
• Firefox for PCs (everything has to be more complicated)
  
  • Select Firefox
    
  • Select History
    
  • Select Clear Recent History
    
  • If it's your first time in this screen, select a time frame and click the button that isn't "cancel".
    
    • When you return to this screen, the next screen will have your previous selection defaulted in the drop-down, and you can change the selection.
      
    • I'm not sure if clearing anything short of "Everything" will be effective.
  • Unselect everything but "Browser history and downloads" and "Cache"
    
    • You probably don't want to delete all of your cookies unless your browser saves all of your usernames and passwords.
  • Click Clear All Now
• iPad
  
  • Select the "book" ("Bookmarks") icon
    
  • Select History
    
  • Click the Clear History button
• Safari
  
  • Select History
    
  • Select Clear History

Bookmarks

If your bookmarks to BT4D are not working, please check the URL and replace with (without the spaces in "http"

"h t t p://dancers.invis...ionzone.com."

Warning:  if you just delete the part that doesn't work (instead of typing the entire URL from scratch), please be sure to include the "." after "www" in the deletion.

• Firefox (for Macs and PCs):
  
  • Bookmarks
    
    • If you're on a PC, select Firefox
      
    • Select Bookmarks/Show All Bookmarks
      
    • Select location (Bookmarks Menu or Bookmarks Toolbar)
      
    • Find and select Bookmark
      
    • Update BT4D URL in "Location"
  • Home Page
    
    • For PC's:  Select Firefox/Options
      
    • For Macs: Select Firefox/Preferences
      
    • Select the General tab
      
    • Update the BT4D URL in "Home Page"
      
    • Click OK
• Safari (Macs)
  
  • Bookmarks
    
    • Select Bookmarks/Show All Bookmarks
      
    • If Bookmark is on Bookmarks Bar or Bookmarks Menu, select one
      
    • Select BT4D Bookmark
      
    • Right click on highlighted Bookmark
      
    • Select Edit Address
      
    • Update the BT4D URL in "Address"
  • Home Page
    
    • Select Safari/Preferences
      
    • Select the General Tab
      
    • Update the BT4D URL in "Homepage"
      
    • Click OK
• Safari for iPads
  
  • Bookmarks
    
    • Select the "book" ("Bookmarks") icon
      
    • Click the Edit button
      
    • Click the ">" (Greater Than) icon next to the Bookmark
      
    • Update the BT4D URL in the new screen
  • Reading List -- You can't update, but you can delete and re-add:
    
    • Select the "book" ("Bookmarks") icon
      
    • Select Reading List
      
    • From the All or Unread tab, swipe the entry to the right; a Delete button should appear.
      
    • Click the Delete button
• IE 9
  
  • Favorites
    
    • In the upper right corner, click the yellow star (between the house and the wheel)
      
    • Select Favorites Bar
      
    • Select the Favorite from the Favorites Bar or standalone list
      
    • Right click the highlighted Favorite
      
    • Select Properties
      
    • Update BT4D URL in "URL"
  • Home Page
    
    • In the upper right corner, click the wheel ("Tools")
      
    • Select Internet Options
      
    • Select the General tab
      
    • Update BT4D URL in "Home page"
      
    • Click OK

[ascballerina]

  

[Helene]

[bart]

Helene, on 07 November 2012 - 10:21 PM, said:

The UIs (called "Skins") for the PC and the cell phone are completely separate.  I'm afraid that because the cell phone interface makes admin-ning difficult, I gave it a shot when it first came out, but since then I've only used the full version.  I'm sorry, but I don't remember what it looked like enough to know what the changes are.

If I power off my phone, Ballet Alert continues to default to the cell phone mode, which it never did until this morning.

First screen to appear is in shades of pale blue.  All it has is the heading "Ballet Alert!" and a series of cllickable bars with the title of each forum.  At the very bottom of this page is a box that says "Full Version."  Once clicked, this turns everything into our familiar version.

At the top right of the page is a square box which looks like a button.  If you click that, you get a page with buttons for Messenger, Notifications, Members, Forums, Blogs, New content, Status Updates, Search  and Mark as Read.  There is also a box for Sign Out.  (Despite the new format, the software remembered who I was and kept me logged in.

I don't use the phone version all that much and am quite willing to keep scrolling down to click "Full Version."  I'm just puzzled as to why this happened to my phone (Android) and not, it appears, to others.

[innopac]

I am unable to change the setting on the left from "past 24 hours" to "new since last visit".  Tried in both Firefox (16) and Explorer (9).  Clearing cookies also did not help.  Does anyone else have this problem?

[Helene]

The behavior I'm noticing for "View New Posts" left menu is that the software will let us change By content type, and within content type, Other, but will not allow changes to By time period.

I'll look to see if this has been reported.

[Helene]

I checked the support forums, and this was reported back in April, but there was no response.  I'm going to open up a ticket if I don't get a response to my post.