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Refund Policy


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#1 Helene

Helene

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Posted 01 February 2012 - 09:32 AM

Ballet Alert! and Ballet Talk for Dancers have three sources of income:
  • Commissions from amazon.com (US site only) sales made through the search boxes at the bottom of each page of the sites.
  • Commissions from zazzle.com (US site only) sales made through the search box at the bottom of each page of Ballet Talk for Dancers
  • Donations to our periodic fundraisers and by request outside the fundraising periods.

Any returns, refunds, or credits for amazon.com and zazzle purchases must be requested from the seller.

Donations to our fundraisers may be made through check or major credit cards. Please note that donations are not subscriptions to the sites, are not payments for services, and do not guarantee access or privileges not granted to non-donors and non-members, and donor-members are subject to the same rules and policies, including moderation policies, as non-donor members.

Donations are non-refundable. If you find that you added an extra "0" to your donation amount, created a duplicate donation, or were charged incorrectly, please notify us by the site Personal Messenger or through the "Contact Us" link on either site within 30 days of the donation or within ten days after you receive your credit card statement, whichever is greater, with a summary of the issue and preferred contact information. Please do not send credit card or bank account details via Personal Messenger or email. If there is an error, we will make adjustments by check for check donations and by the same credit card for credit card donations, if processing rules allow.


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