Bart Birdsall, on 05 January 2012 - 07:34 PM, said:
California, on 22 December 2011 - 03:45 AM, said:
For the last couple of years, for the first hour or two on that big day (April 1 this year), you can't pick individual seats, but only sections. I assume that's because the site is overwhelmed. But then the seat selection feature comes back and you can pick your own seat. The same thing happened last month when single tickets went on sale for San Francisco Ballet. But it has been worth the wait in both cases to see what's available and pick your own seats.
What do you mean? Are you saying it is better to wait a few hours on April 1 and then purchase or you pick a section and then it lets you go back later and choose your seat?
Sorry I wasn't clear. Of course, this might be different in 2012, but the past couple of years, if you log in on-line right when the box office opens, you could only buy a seat in a certain section (orchestra, first tier, whatever) and then you were stuck with whatever seat they sent you later. I'm not aware of any way to go back later and specify the seat for the section you bought. That transaction is done.
An hour or two after the box office opens, the seat-selection feature comes on and you can pick the actual seat you want and buy that. It seems that the section-selection feature is less site-intensive than seat-selection and that the site is overwhelmed with people trying to buy for the first hour or two.
I just kept logging back in until I could get seat-selection and that happened an hour or two after the box office opened. The Met and San Francisco seem to be using roughly the same software for on-line seat purchase and the same thing has happened the first day single tickets go on sale.